frequently asked questions
WHAT AGE RANGE IS APPROPRIATE?
The Children’s Museum of La Crosse is for the young and young at heart, but targeted to children from birth to age 10 and their adult caregivers. Wiggles & Giggles, on the Museum’s 2nd floor, is limited to children younger than age 4 with their adults.
IS THE MUSEUM HANDICAP ACCESSIBLE?
Yes, all doorways, elevator, restrooms and almost all exhibits are handicap accessible at the Museum. Would your child benefit from a structured Museum visit? Adventure Backpacks, which include exhibit choice cards, ear mufflers, manipulatives and other adaptive items, are available at our admissions desk for use during your Museum visit (check out with driver’s license/photoID). Adventure Backpacks are sponsored by The Chileda Institute and the La Crosse Autism Foundation to assist autistic children make the most of their Museum visits, but they may be used by anyone looking for more structure while they learn and play.
HOW LONG DOES A VISIT TAKE?
There is no exact answer to this question. It all depends on your child’s age and interests. The average visit is about 2 hours.
CAN I DROP MY CHILD OFF AT THE MUSEUM?
All children must be accompanied by a responsible and attentive adult (age 16+) ready for imaginative fun at all times. Any child under 16 on its own will retained at the admissions desk until a parent or caretaker is located. The Museum offers some kid-only programs: “Night (out) at the Museum” on some Friday evenings and summer day camps. Check the event calendar.
WHAT SHOULD WE WEAR ON A VISIT TO THE MUSEUM?
We’re action-packed, so dress comfortably. Closed-toed shoes (no Crocs, flip-flops or bare feet) are required to try the Mt. LeKid climbing wall (open on Saturdays and Sundays September-May and every day in the summer).
CAN WE BRING OUTSIDE FOOD INTO THE MUSEUM? IS FOOD AVAILABLE?
Due to potential allergies and mess, we do not allow food, gum, coffee or other beverages in the museum. We have water fountains by each restroom. Your admission is good for the day, so ask to have your hands stamped if you would like to leave for lunch and return the same day.
ARE STROLLERS ALLOWED? DO YOU HAVE ANY AVAILABLE FOR USE BY VISITORS?
You are welcome to bring your stroller in the Museum. Please be conscious of walkways, exhibit play areas and other guests as you move and park your stroller. There are two small, wooden strollers available for use by guests. Please pick up from and return to coat room near admissions desk.
WHERE CAN WE PUT OUR COATS, DIAPER BAGS AND OTHER PERSONAL ITEMS?
You may put your coats, etc. in the coat room near the admission desk. We do not recommend leaving purses, cell phones or other valuables unattended. The Children’s Museum is not responsible for lost or stolen items.
DO YOU HAVE A NURSING AREA FOR NEW MOTHERS?
You are welcome to nurse anywhere in the Museum. For more privacy, you may choose to nurse in the library or family restroom on the 2nd floor.
WHAT ARE THE PERKS OF A MUSEUM MEMBERSHIP?
Museum Members can visit as many times as they want for a full year from date of purchase! Members also receive discounts in the gift shop, on parties and programs and invitations to special members-only events. Member’s guests receive $1 off admission too. A membership for a special child or family is a gift that keeps giving…fun all year long! Reduced cost memberships are also available for economically disadvantaged families. Learn more about memberships here.
WHERE DOES THE MUSEUM GET ITS FINANCIAL SUPPORT?
The Children’s Museum of La Crosse is an independent, nonprofit organization. Approximately 70% of the Museum’s annual operating budget is earned through admissions, memberships, parties, gift shop sales and program fees, and the remaining 30% is contributed by corporations, foundations and individuals. The Children’s Museum of La Crosse receives no Government or United Way funding. Learn more here.
HOW DO WE FIND OUT WHAT SPECIAL EVENTS ARE COMING UP AT THE CHILDREN’ S MUSEUM?
Keep up to date on all of the latest Museum news and events at www.facebook.com/funmuseum and/or click here to sign up for monthly e-news
DO YOU ALLOW TAKING PHOTOS IN THE MUSEUM?
You are welcome to record special memories of your family/group with photographs. Please do not photograph other guests without their consent. If you are willing to share your photos with us for possible inclusion in our promotional efforts, please share them by emailing them to firstname.lastname@example.org or posting in social media with #funmuseum tag.
WHERE SHOULD WE PARK?
Use free, 2-hour street parking or park in unreserved spaces in the Market Square Parking Ramp on Jay Street, between 4th & 5th Streets for free parking up to 3 hours (75¢ for each additional hour).
Do not park in the private King on 5th or Cathedral parking lots behind the Museum.